These Terms of Service (the “Terms”)
are the agreement between you (“you”, “your salon”) and
Beauty Salis (“we”, “us”)
governing your use of the Beauty Salis platform — the marketing site, the salon console,
the customer-facing mobile booking flow, and the staff mobile app (collectively, the
“Service”).
By signing up, accepting these Terms, or otherwise using the Service, you agree to be
bound by them. If you do not agree, do not use the Service.
1. Acceptance of these Terms
You must be at least eighteen (18) years old, of legal capacity to enter into a contract,
and acting on behalf of a salon, spa, or similar business in order to accept these Terms.
If you are accepting on behalf of a business, you represent that you have authority to
bind that business.
2. The service we provide
Beauty Salis is a software-as-a-service platform built for salon and spa operations.
Subject to these Terms and any subscription you purchase, we grant your salon a
non-exclusive, non-transferable, revocable right to use the Service during the term of
your subscription, solely for your salon’s legitimate business purposes.
The Service runs on the public internet. You are responsible for the equipment, internet
access, and devices you and your team use to access it.
3. Sign-up, accounts, and administrators
When you create a salon workspace (“tenant”) you must provide accurate and
complete information and keep it up to date. You are responsible for the security of
the credentials of every administrator and staff user under your salon’s tenant.
Each salon designates one or more administrators who configure the workspace, add staff,
and grant or revoke access. The salon is responsible for the actions of every user it
authorises and for promptly removing access when a staff member leaves.
4. Free trial
We may offer a free trial. The Service during the trial is provided
“as is” without warranty of any kind. If you do not subscribe to a paid
plan or export your data before the trial ends, the data you entered during the trial
may be permanently deleted. We will give you reasonable notice before deletion.
5. Fees, billing, and taxes
Subscription fees are quoted at sign-up. Unless stated otherwise, all fees are in UAE
Dirhams (AED) and are exclusive of VAT and any other applicable taxes, which we will
add to invoices as required by law.
Subscriptions renew automatically at the end of each billing cycle unless cancelled.
To cancel renewal, give us written notice at least seven (7) days before the next
renewal date. Fees already paid are non-refundable except where required by law or
expressly stated in your order form.
If a payment fails, we may suspend the Service until the outstanding balance is settled.
6. Acceptable use
You agree not to, and not to permit any of your users to:
- Use the Service for any unlawful purpose or in violation of any applicable law;
- Attempt to gain unauthorised access to the Service, other tenants’ data, or any underlying systems;
- Probe, scan, reverse-engineer, decompile, or interfere with the Service except as expressly permitted by law;
- Send spam or unsolicited bulk messages through the Service’s notification channels (SMS, WhatsApp, email, push);
- Upload or transmit malicious code, viruses, or content that infringes any third party’s rights;
- Use the Service to harass, defraud, or impersonate any person;
- Resell, sublicense, or otherwise make the Service available to third parties outside your salon, except via the customer-facing booking flow as intended;
- Remove, obscure, or alter any copyright, trademark, or other proprietary notices.
Use of the Service’s messaging channels must comply with the rules of the
underlying carriers (TDRA / UAE telecom regulations for SMS, WhatsApp Business Policy,
and the operator policies of any push or email provider).
7. Your data and content
You retain all rights to the data and content your salon and its users submit to the
Service (“Customer Data”).
We claim no ownership over Customer Data; we hold and process it on your behalf to
provide the Service.
You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, transmit,
display, and process Customer Data only as necessary to provide and improve the
Service for your salon. We do not use your Customer Data to train any third-party
machine-learning model and we do not sell or rent it.
You are responsible for the legality of the Customer Data you submit, for obtaining
any required consent from your customers and staff, and for the accuracy of the data.
If a third party complains that Customer Data infringes their rights, we may notify
you and, where required, restrict or remove the disputed content while the matter is
resolved.
8. Privacy
Our handling of personal information is described in the
Privacy Policy.
The Privacy Policy is part of these Terms. Where we process personal information on
your salon’s behalf, your salon is the data controller and we act as data
processor under your instructions.
9. Inactive accounts
If your salon’s subscription lapses or the workspace is unused for an extended
period, we may mark the workspace as inactive after notifying you. Inactive workspaces
may be archived and, after a further reasonable notice period, permanently deleted
along with their Customer Data. We will give you a clear opportunity to export your
data before any deletion.
10. Trademarks
“Beauty Salis”, the Beauty Salis logo, and any other Beauty Salis marks are
our trademarks. You may not use them without our prior written permission. Nothing in
these Terms grants you any right to use our marks except as needed to identify the
Service while you remain a subscriber.
11. Disclaimer of warranties
The Service is provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we disclaim all warranties of any kind,
whether express, implied, or statutory, including warranties of merchantability,
fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or completely
secure, or that any defects will be corrected. You access and use the Service at
your own discretion and risk.
12. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect,
incidental, special, consequential, exemplary, or punitive damages, or for any loss
of revenue, profits, business opportunity, goodwill, or data, whether arising in
contract, tort, or otherwise, even if advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to these Terms or the Service
will not exceed the fees you actually paid to us for the Service in the twelve (12)
months immediately preceding the event giving rise to the liability. The cap applies
to all claims in aggregate, not per claim.
13. Indemnification
You will defend, indemnify, and hold us harmless from and against any third-party
claim, loss, or expense (including reasonable legal fees) arising out of: your breach
of these Terms; your use of the Service in violation of any applicable law; or any
Customer Data your salon submitted that infringed a third party’s rights.
14. Suspension and termination
We may suspend or terminate your access to the Service if you breach these Terms,
if your account becomes overdue on payments, if your activity poses a security or
legal risk to us or to other tenants, or if required by law. Where reasonable, we
will give you advance notice and an opportunity to cure the breach.
You may stop using the Service and cancel your subscription at any time as described
in section 5.
On termination, we will give you a reasonable opportunity to export your Customer Data,
after which it may be permanently deleted.
15. Governing law
These Terms are governed by the laws of the United Arab Emirates, without regard to
its conflict-of-law principles. Any dispute arising out of or relating to these Terms
or the Service will be submitted to the exclusive jurisdiction of the competent courts
of the United Arab Emirates.
16. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the
top of this page reflects the most recent revision. Material changes will be
highlighted on the marketing site and, where you have given us a contact address, we
will notify you in advance. Your continued use of the Service after a change takes
effect constitutes acceptance of the revised Terms.